Outage in Fivetran
Fivetran: SDK connectors are failing with an error "Unable to start the docker daemon process within timeout"
Resolved MinorIncident Report
We identified an issue affecting the SDK Connectors where the syncs are failing with the error "Unable to start the docker daemon process within timeout".
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/28/2025 09:33AM
This incident has been resolved. We have observed that instance rates are returning to normal levels, and affected connectors are syncing successfully.
Incident Summary
Description:
We identified an issue affecting the SDK Connectors where the syncs are failing with the error "Unable to start the docker daemon process within timeout".
Timeline:
This issue began on 28/07/2025 at 07:00 UTC and was resolved on 28/07/2025 at 10:30 UTC.
Cause:
The issue was caused by a recent change in the connector startup process.
Resolution:
The changes were reverted to resolve the issue.
MONITORING
9 months ago - at 07/28/2025 08:26AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
9 months ago - at 07/28/2025 08:20AM
We identified an issue affecting the SDK Connectors where the syncs are failing with the error "Unable to start the docker daemon process within timeout".
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