Outage in Fivetran
3rd Party: Few Facebook Ads Connections Failing Due to 500 Internal Server and Socket Connection Errors
Resolved MinorIncident Report
The issue has been identified and we are working to resolve it.
Components affected
Fivetran Facebook AdsOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 07/28/2025 09:00PM
We have resolved this incident.
MONITORING
3 months ago - at 07/28/2025 04:08PM
A fix has been implemented, and we are currently monitoring the results.
IDENTIFIED
3 months ago - at 07/28/2025 03:46PM
We are currently encountering issues with the /advideos endpoint. The source is returning a 500 Internal Server Error along with socket connection errors when requests are made. Our team has implemented a fix to handle the 500 error and has increased the retry attempts for socket connection errors
IDENTIFIED
3 months ago - at 07/28/2025 03:30PM
The issue has been identified and we are working to resolve it.
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