Outage in Fivetran

Multiple connections with Managed Data Lake Service are failing in AWS region

Resolved Minor
August 11, 2025 - Started 1 day ago - Lasted 13 minutes
Official incident page

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Outage Details

We are currently investigating an issue affecting multiple connections, which are failing with the following error: "org.apache.iceberg.exceptions.RESTException: Unable to process: Failed to get subscoped credentials: Unable to execute HTTP request, Connect timed out"
Latest Updates ( sorted recent to last )
INVESTIGATING 1 day ago - at 08/11/2025 02:43PM

We are currently investigating an issue affecting multiple connections, which are failing with the following error:
"org.apache.iceberg.exceptions.RESTException: Unable to process: Failed to get subscoped credentials: Unable to execute HTTP request, Connect timed out"

Latest Fivetran outages

3rd Party: QuickBooks connection sync re-scheduled with error "Rescheduling to recover more quickly after a failure – no action required Failed to sync endpoint(s) with error: {CUSTOMER=java_lang_RuntimeException: Gateway Time-out" - about 12 hours ago
3rd Party: QuickBooks connection sync re-scheduled with error "Rescheduling to recover more quickly after a failure – no action required Failed to sync endpoint(s) with error: {CUSTOMER=java_lang_RuntimeException: Gateway Time-out" - about 13 hours ago
Multiple connections with Managed Data Lake Service are failing with "Found conflicting files that can contain records matching" error - about 15 hours ago
Multiple connections with Managed Data Lake Service are failing in AWS region - 1 day ago
Managed Data Lake Destination Sync Failure – 502 Bad Gateway - 4 days ago

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