Outage in Fivetran

3rd Party: Apple Search Ads: Syncs failing from "Unknown Error Occurred" due to 503 Service Unavailabe

Resolved Minor
August 16, 2025 - Started 4 days ago - Lasted 1 day
Official incident page

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Outage Details

The Apple Search Ads API is returning "503 Service Temporarily Unavailable" when making requests. We are working to identify the cause of the failures.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 08/17/2025 02:35PM

We have resolved this incident.

MONITORING 2 days ago - at 08/17/2025 11:35AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 days ago - at 08/16/2025 06:58PM

Our team is working with the Apple support team to investigate.

IDENTIFIED 4 days ago - at 08/16/2025 04:57AM

We’ve reached out to the Apple support team to investigate the 503 response being returned from their endpoint.

IDENTIFIED 4 days ago - at 08/15/2025 09:55PM

The Apple Search Ads API is returning "503 Service Temporarily Unavailable" when making requests.

We are working to identify the cause of the failures.

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