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Outage in Fivetran

Some Facebook Ads connections are failing with message:'(#2) Service temporarily unavailable', type:'OAuthException'

Resolved Minor
August 19, 2025 - Started 8 months ago - Lasted about 5 hours
Official incident page

Incident Report

The issue has been identified and we are working to resolve it.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/19/2025 10:04PM

The fix to skip problematic entities has prevent further sync failures.

Skipped objects will be available once the service issue is resolved by Facebook.

MONITORING 8 months ago - at 08/19/2025 08:20PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 months ago - at 08/19/2025 06:38PM

A hotfix is being prepared to skip problematic Ad Video objects that are causing these failures.

Accounts leading to failures can be found within the Warning in your dashboard.

IDENTIFIED 8 months ago - at 08/19/2025 05:05PM

The issue has been identified and we are working to resolve it.

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