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Outage in Fivetran

Multiple Connector SDK connections failing with Authentication error

Resolved Minor
August 20, 2025 - Started 8 months ago - Lasted about 2 hours
Official incident page

Incident Report

The issue has been identified and we are working to resolve it.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/20/2025 03:10PM

We have resolved this incident.

MONITORING 8 months ago - at 08/20/2025 01:28PM

A fix has been implemented and we are observing successful connections. We are continuing to monitor for any further issues.

IDENTIFIED 8 months ago - at 08/20/2025 01:21PM

We are seeing multiple Connector SDK connections failing with the error below:
Error getting access token for service account: 400 Bad Request

The connections display broken state on the Fivetran dashboard. Fivetran engineering team is working on the fix. We will provide updates as we learn more.

IDENTIFIED 8 months ago - at 08/20/2025 12:55PM

The issue has been identified and we are working to resolve it.

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