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Outage in Fivetran

ADP Workforce Connectors Failing Due to Maintenance

Resolved Minor
August 24, 2025 - Started 8 months ago - Lasted about 22 hours
Official incident page

Incident Report

Multiple ADP Workforce connectors are failing with 404, 501, and 503 errors, likely due to ongoing ADP maintenance. The ADP maintenance page confirms downtime but provides no ETA for restoration. Last time, we saw a similar issue, where their system was down for approximately 6 hours. ADP Status Page: https://sorry.adp.com/new_dnp/
Components affected
Fivetran ADP Workforce Now

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/25/2025 01:36AM

This incident has been resolved. We have observed that instance rates are returning to normal levels and affected connectors are syncing successfully.

Incident Summary
Description:
We identified an issue for ADP Workforce connectors, which resulted in syncs failing with sync errors.

Timeline:
This issue began on August 24, 2025, at 02:06 UTC and was resolved on August 25, 2025, at 10:30 UTC .

Cause: ADP Workforce Connectors Failing Due to Maintenance
https://sorry.adp.com/new_dnp/

Resolution:
The hotfix has been applied to automatically reschedule syncs. As of 2025-08-25 10:30 UTC, we confirm the api is working fine and syncs are passing.

MONITORING 8 months ago - at 08/24/2025 06:49AM

The hotfix has been applied to automatically reschedule syncs until the source system is back up.

IDENTIFIED 8 months ago - at 08/24/2025 04:06AM

Multiple ADP Workforce connectors are failing with 404, 501, and 503 errors, likely due to ongoing ADP maintenance. The ADP maintenance page confirms downtime but provides no ETA for restoration. Last time, we saw a similar issue, where their system was down for approximately 6 hours.

ADP Status Page: https://sorry.adp.com/new_dnp/

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