Outage in Fivetran
3rd Party: Salesforce sandbox connections are failing with 500 internal server error when to syncing object MobileDeviceAppRegistration
Resolved MinorIncident Report
The issue has been identified and we are working to resolve it.
Components affected
Fivetran Salesforce sandboxTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/07/2025 11:00AM
We have resolved this incident.
MONITORING
8 months ago - at 09/07/2025 02:07AM
A temporary fix has been implemented to exclude the "MobileDeviceAppRegistration" tables from the Salesforce sync. All the connections have been restored. We are currently working with Salesforce Support regarding the internal server errors, and we will continue to monitor the situation.
MONITORING
8 months ago - at 09/06/2025 09:10PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
8 months ago - at 09/06/2025 06:54PM
We're seeing an internal server error from the Salesforce API when trying to query the "MobileDeviceAppRegistration" table. We've contacted Salesforce Support and are working with them to look into the issue. In the meantime, we're implementing a temporary fix to skip this affected table and continue syncing the other tables successfully.
IDENTIFIED
8 months ago - at 09/06/2025 05:45PM
The issue has been identified and we are working to resolve it.
Latest Fivetran outages
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