Outage in Fivetran
Fivetran: Several Stripe connectors got re-scheduled with "java.lang.NullPointerException"
Resolved MinorIncident Report
The issue has been identified and we are working to resolve it.
Components affected
Fivetran StripeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/13/2025 04:05PM
Issue Summary:
Description:
Several connectors marked re-scheduled due to the null pointer exception because of the problem with the connector syncing connected accounts data.
Timeline:
Started 12 AM UTC until 3 PM UTC
Cause:
Recent internal change to the logic to sync the connected accounts data due to data integrity observed recently, there was a problem checking if the connected accounts sync is enabled.
Resolution:
A fix has been implemented to handle this use case that helped connectors to sync normally.
MONITORING
8 months ago - at 09/13/2025 02:38PM
We have deployed fix for the issue while the cause is the recent internal change to the logic to sync the connected accounts data due to data integrity observed recently. We are now monitoring the syncs.
IDENTIFIED
8 months ago - at 09/13/2025 01:15PM
The issue has been identified and we are working to resolve it.
Latest Fivetran outages
All Amazon Selling Partner connections are rescheduled due to rate limit changes - about 4 hours ago
Some syncs are failing starting at 8AM Pacific time. - 4 days ago
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