Outage in Fivetran
Fivetran: Facebook Ads connectors are observing incomplete syncs due to "java.lang.NullPointerException".
Resolved MinorIncident Report
The issue has been identified and we are working to resolve it.
Components affected
Fivetran Facebook AdsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/20/2025 05:07PM
Incident Summary
Description:
Facebook Ads connectors were observing incomplete syncs due to an exception.
Cause:
We identified that a recent change to the connector code causing the connectors to mark incomplete syncs due to an exception.
Resolution:
We have reverted the changes successfully and syncs are back to normal.
Timeline:
9:00 AM UTC - 3:00 PM UTC
MONITORING
7 months ago - at 09/20/2025 12:39PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 months ago - at 09/20/2025 12:15PM
The issue has been identified and we are working to resolve it.
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