Outage in Fivetran
Fivetran: Facebook Ads connectors are observing incomplete syncs due to "java.lang.NullPointerException".
Resolved Minor
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Outage Details
The issue has been identified and we are working to resolve it.
Components affected
Fivetran Facebook AdsLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/20/2025 05:07PM
Incident Summary
Description:
Facebook Ads connectors were observing incomplete syncs due to an exception.
Cause:
We identified that a recent change to the connector code causing the connectors to mark incomplete syncs due to an exception.
Resolution:
We have reverted the changes successfully and syncs are back to normal.
Timeline:
9:00 AM UTC - 3:00 PM UTC
MONITORING
1 day ago - at 09/20/2025 12:39PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 09/20/2025 12:15PM
The issue has been identified and we are working to resolve it.
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