Outage in Fivetran
Fivetran: Fivetran REST API calls to Connection endpoint may fail with "500 Server Error"
Resolved MinorIncident Report
Customers making REST API calls to Fivetran Connection endpoint, i.e.,
https://api.fivetran.com/v1/connections/connectionId
may experience "Server 500 Error" failures.
We have identified the source of the issue and are currently implementing a fix.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/26/2025 12:20AM
This incident has been resolved. We have observed that instance rates are returning to normal levels and affected connectors are syncing successfully.
Incident Summary
Description:
We identified an issue where REST API calls to the Fivetran Connection endpoint resulted in "500 Server Error" failures for a small number of customers.
Timeline:
This issue began on Sept 25 at 10:00 UTC and was resolved on Sept 25 at 23:37 UTC.
Cause:
This issue was caused by a bug introduced in a recent code change.
Resolution:
We resolved the issue by deploying a code hotfix.
MONITORING
7 months ago - at 09/25/2025 11:50PM
A fix has been deployed to production and we are currently monitoring it.
IDENTIFIED
7 months ago - at 09/25/2025 11:41PM
Fivetran Engineering is still actively testing fixes for this issue.
IDENTIFIED
7 months ago - at 09/25/2025 09:05PM
Customers making REST API calls to Fivetran Connection endpoint, i.e.,
https://api.fivetran.com/v1/connections/connectionId
may experience "Server 500 Error" failures.
We have identified the source of the issue and are currently implementing a fix.
Latest Fivetran outages
All Amazon Selling Partner connections are rescheduled due to rate limit changes - about 4 hours ago
Some syncs are failing starting at 8AM Pacific time. - 4 days ago
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