Outage in Fivetran

3rd Party: ADP Workforce Connections Failing Due to Maintenance

Resolved Minor

September 28, 2025 - Started 7 months ago - Lasted about 9 hours
Official incident page

Incident Report

We have identified that multiple ADP Workforce connections are currently failing with 404, 501, and 503 errors. This issue appears to be related to ongoing ADP maintenance, as confirmed by the ADP maintenance status page. ADP Status Page: https://sorry.adp.com/new_dnp/

Components affected

Fivetran ADP Workforce Now

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/29/2025 06:53AM

Incident Summary

Description:
3rd Party: ADP Workforce Connections Failing Due to Maintenance

Timeline:
2025-09-26 04:11:38.046 UTC to 2025-09-29 09:50:13.083 UTC

Cause:
ADP connections were failing with source-side errors outside the maintenance window
Saturday: 4:00 AM – 9:00 AM UTC
Sunday: 4:00 AM – 10:00 AM UTC

Resolution:
We rescheduled the syncs, but we saw errors like "Client is in maintenance mode." For other errors, the syncs failed, as they were not within the maintenance window. No action was taken; after the reschedule, the syncs succeeded.

MONITORING 7 months ago - at 09/29/2025 05:15AM

The syncs are working as expected.

IDENTIFIED 7 months ago - at 09/28/2025 10:00PM

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