Outage in Fivetran
Connection syncs encountering error "io.grpc.StatusRuntimeException: DEADLINE_EXCEEDED"
Resolved Minor
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Outage Details
Beginning at 16:00 UTC, some connection syncs started rescheduling or failing with the following error:
"io.grpc.StatusRuntimeException: DEADLINE_EXCEEDED: ClientCall started after CallOptions deadline was exceeded"
Components affected
Fivetran General ServicesLatest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 10/04/2025 12:45AM
We have resolved this incident.
MONITORING
2 days ago - at 10/03/2025 09:55PM
We are continuing to monitor for any further issues.
MONITORING
2 days ago - at 10/03/2025 09:38PM
We have deployed a fix for this issue by removing the 30 minute timeout.
We will continue to monitor all affected connectors until they resume their normal sync functionality.
IDENTIFIED
2 days ago - at 10/03/2025 09:38PM
The requests to Fivetran server started failing with a timeout.
As the result, the connectors were failing or rescheduling even after successful extraction/processing/loading.
IDENTIFIED
2 days ago - at 10/03/2025 09:25PM
Beginning at 16:00 UTC, some connection syncs started rescheduling or failing with the following error:
"io.grpc.StatusRuntimeException: DEADLINE_EXCEEDED: ClientCall started after CallOptions deadline was exceeded"
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