Outage in Fivetran
3rd Party: BambooHR connections are failing with 400 error status while accessing employees report
Resolved MinorIncident Report
The issue has been identified and we are working to resolve it.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 10/30/2025 04:13PM
This incident has been resolved. We have observed that instance rates are returning to normal levels and affected connectors are syncing successfully.
Incident Summary
Description:
We identified an issue for BambooHR which resulted in syncs failing with a 400 error status while accessing employees report.
Timeline:
This issue began on October 29 at 21:00:47 UTC and was resolved on October 30 at 14:01:30 UTC.
Cause:
We have identified a undocumented change from the 3rd party on the employees report.
Resolution:
A fix has been implemented from Fivetran end.
MONITORING
4 days ago - at 10/30/2025 02:29PM
A fix has been implemented and we are monitoring the results
IDENTIFIED
4 days ago - at 10/30/2025 09:40AM
The issue has been identified and we are working to resolve it.
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