Outage in Fivetran

3rd Party: Clickup Connections are failing with 4XX Errors

Resolved Minor

October 30, 2025 - Started 5 months ago - Lasted about 3 hours
Official incident page

Incident Report

The issue has been identified and we are working to resolve it.

Components affected

Fivetran ClickUp

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 10/31/2025 04:17AM

This incident has been resolved. We have observed that instance rates are returning to normal levels and affected connectors are syncing successfully.

Incident Summary

Description:
We identified an issue with ClickUp connections failing with 4XX

Timeline:
This issue began on 2025-10-30T05:30:00Z and was resolved on 2025-10-31T02:50:00Z

Cause:

The source system is returning a 404 response and 401 errors, causing the connection to break.

Resolution:
Implemented a temporary fix by adding alerts and skipping the affected endpoint since all are full sync endpoints.

MONITORING 5 months ago - at 10/31/2025 02:45AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 10/31/2025 01:45AM

The source system is returning a 404 response and 401 errors, causing the connection to break. We are working on a temporary fix by adding alerts and skipping the affected endpoint. We have also reached out to the source team for further investigation.

IDENTIFIED 5 months ago - at 10/31/2025 01:35AM

The issue has been identified and we are working to resolve it.

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