Outage in Fivetran
3rd Party: ActiveCampaign Connections failing with – /api/3/contacts Returning 500 Errors
Resolved MinorIncident Report
The issue has been identified and we are working to resolve it.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 11/14/2025 04:25PM
We have resolved this incident.
MONITORING
23 days ago - at 11/14/2025 11:23AM
A fix has been implemented, and we are monitoring the results.
IDENTIFIED
23 days ago - at 11/14/2025 05:30AM
The /api/3/contacts endpoint in ActiveCampaign is currently returning repeated 500 server errors, which is preventing successful syncs. This issue originates from ActiveCampaign, and we are actively working on a fix.
In parallel, we are contacting ActiveCampaign to investigate the root cause of these sudden server errors.
IDENTIFIED
23 days ago - at 11/14/2025 05:25AM
The issue has been identified and we are working to resolve it.
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