Outage in Fivetran

3rd Party: ActiveCampaign Connections failing with – /api/3/contacts Returning 500 Errors

Minor
November 14, 2025 - Started about 9 hours ago
Official incident page

Incident Report

The issue has been identified and we are working to resolve it.
Components affected
Fivetran ActiveCampaign

Need to monitor Fivetran outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
MONITORING about 3 hours ago - at 11/14/2025 11:23AM

A fix has been implemented, and we are monitoring the results.

IDENTIFIED about 9 hours ago - at 11/14/2025 05:30AM

The /api/3/contacts endpoint in ActiveCampaign is currently returning repeated 500 server errors, which is preventing successful syncs. This issue originates from ActiveCampaign, and we are actively working on a fix.

In parallel, we are contacting ActiveCampaign to investigate the root cause of these sudden server errors.

IDENTIFIED about 9 hours ago - at 11/14/2025 05:25AM

The issue has been identified and we are working to resolve it.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook