Outage in Fivetran
WorkRamp Connections failing with Status Code 400
Resolved MinorIncident Report
The issue has been identified and we are working to resolve it.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 12/13/2025 10:55AM
The issue has been resolved. Instance rates have returned to normal levels, and affected connectors are syncing successfully.
Description:
WorkRamp connections were failing with HTTP status code 400.
Timeline:
The issue started on December 12 at 04:40 PM UTC and was resolved on December 13 at 08:00 AM UTC.
Root Cause:
The failures were caused by a pagination issue with the WorkRamp endpoint
/api/v1/users/:user_id/assignments/.
Resolution:
The issue was resolved by adding a pagination end strategy to prevent the error.
MONITORING
2 days ago - at 12/13/2025 08:05AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 days ago - at 12/13/2025 06:30AM
This is due to a pagination issue with the WorkRamp endpoint /api/v1/users/:user_id/assignments/, and we are currently working on a fix.
IDENTIFIED
2 days ago - at 12/13/2025 06:00AM
The issue has been identified and we are working to resolve it.
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