Outage in Fivetran
3rd Party: AccuLynx connections are failing with 500 Internal Server Error
Resolved MinorIncident Report
The issue has been identified and we are working to resolve it.
Components affected
Fivetran AccuLynxTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/16/2025 06:38AM
Description:
3rd Party: AccuLynx connections are failing with 500 Internal Server Error
Timeline:
The issue started on December 15, 8:10 PM UTC and was resolved on December 16, 5:00 AM UTC
Cause:
AccuLynx was returning a 500 Internal Server Error on the Estimate Table with the /api/v2/estimates endpoint, causing all AccuLynx Syncs to fail.
Resolution:
The issue has been resolved by the source, and all syncs are now running successfully.
MONITORING
4 months ago - at 12/16/2025 06:06AM
The issue has been resolved by the source, and all syncs are now running successfully. Since the issue has been fixed at the source, the previously prepared PR to skip the error has not been deployed.
We will continue to monitor the connections.
IDENTIFIED
4 months ago - at 12/16/2025 04:20AM
We have implemented a fix, which is currently being deployed, that applies a skip with alerts for the /api/v2/estimates endpoint to prevent sync failures. Furthermore, we have contacted Acculynx for further investigation.
IDENTIFIED
4 months ago - at 12/16/2025 02:37AM
AccuLynx is returning a 500 Internal Server Error on the Estimate Table with the /api/v2/estimates endpoint, causing all AccuLynx Syncs to fail. We are actively working to resolve the issue.
IDENTIFIED
4 months ago - at 12/16/2025 02:35AM
The issue has been identified and we are working to resolve it.
Latest Fivetran outages
Some syncs are failing starting at 8AM Pacific time. - 4 days ago
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