Outage in Fivetran
Fivetran: Some Jira Connection Sync Failures
Resolved MinorIncident Report
The issue has been identified and we are working to resolve it.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 12/17/2025 08:37AM
Description:
We have identified an internal issue affecting a subset of Jira connectors using OAuth1 authentication. This issue is causing sync failures for impacted connectors
Timeline:
Issue started on December 17, 04:30 AM UTC and Resolved on December 17, 7:50 AM UTC
Cause:
The issue is a field initialization order bug in the JiraApiBase constructor. The sharedContext field is assigned after the buildClient() method is called, but buildClient() triggers a chain of method calls that eventually requires sharedContext to be initialized.
Resolution:
The initialisation order was changed with a fix.
MONITORING
3 days ago - at 12/17/2025 07:28AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 12/17/2025 06:29AM
We have identified an internal issue affecting a subset of Jira connectors using OAuth1 authentication. This issue is causing sync failures for impacted connectors. Our engineering team is actively working on a fix.
IDENTIFIED
3 days ago - at 12/17/2025 06:15AM
The issue has been identified and we are working to resolve it.
Latest Fivetran outages
3rd Party: Delay in scheduling syncs for some connections running in multiple regions - about 15 hours ago
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