Outage in Fivetran
3rd Party: Iterable Connector syncs are failing with error: Cannot deserialize value of type `java.lang.String` from Object value
Resolved MinorIncident Report
The issue has been identified and we are working to resolve it.
Components affected
Fivetran IterableTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/18/2025 05:35AM
We have resolved this incident.
MONITORING
4 months ago - at 12/18/2025 01:57AM
A hotfix has been deployed and we are monitoring the syncs now.
IDENTIFIED
4 months ago - at 12/18/2025 12:21AM
We have identified that the issue stems from a change on the source side where a webhook record contains a value that is expected to be of String type is being returned as JSON, which is causing sync failures for the Iterable connectors. Our engineering team is actively working on a fix.
IDENTIFIED
4 months ago - at 12/17/2025 11:25PM
The issue has been identified and we are working to resolve it.
Latest Fivetran outages
Some syncs are failing starting at 8AM Pacific time. - 4 days ago
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