Fivetran: Some Workday HCM Connections Failing When Attempting to Sync an Unsupported Table

This incident has been resolved. We have observed that instance rates are returning to normal levels, and affected connections are syncing successfully.

Incident Summary

Description:
We identified an issue with a few Workday HCM Connections Failing When Attempting to sync an Unsupported Table

Timeline:
This issue began on January 05, 2026, at 11:14 UTC and was resolved on January 05, 2026, at 17:28 UTC.

Cause:
The sync failures occurred due to a recent code change introduced as part of a connector enhancement.

Resolution:
A Hotfix was deployed to address the issue by modifying the code logic. Following the deployment, affected connections resumed syncing successfully.

A fix has been implemented and we are monitoring the results.

The issue has been identified and we are working to resolve it.