Outage in Fivetran

3rd Party: Reddit Ads connections are experiencing failures due to API authentication and server errors

Resolved Minor

January 07, 2026 - Started 2 months ago - Lasted about 11 hours
Official incident page

Incident Report

The issue has been identified and we are working to resolve it.

Components affected

Fivetran Reddit Ads

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 01/08/2026 12:37PM

This incident has been resolved.

MONITORING 2 months ago - at 01/08/2026 10:59AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 01/08/2026 06:49AM

We’ve identified that the failures are related to the Reddit Ads Communities API. We are working on a fix to skip the affected endpoint.
In parallel, we’ve contacted Reddit Support to further investigate the issue.

IDENTIFIED 2 months ago - at 01/08/2026 03:40AM

We’ve identified that Reddit Ads connection syncs are failing. The errors appear related to API authentication and intermittent server-side responses from Reddit Ads. Our team is investigating and monitoring closely; we’ll share progress updates as they become available.

IDENTIFIED 2 months ago - at 01/08/2026 01:20AM

The issue has been identified and we are working to resolve it.

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