Outage in Fivetran

Few Recurly Connections are failing

Resolved Minor

January 23, 2026 - Started 3 days ago - Lasted about 9 hours
Official incident page

Incident Report

The issue has been identified and we are working to resolve it.

Components affected

Fivetran Recurly

Need to monitor Fivetran outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 01/23/2026 05:09PM

This incident has been resolved. We have observed that instance rates are returning to normal levels and affected connectors are syncing successfully.

Incident Summary
Description:
We identified an issue for recurly connection which resulted in syncs failing with a "We couldn't sync 5 out of the 10 primary endpoint(s). We were unable to sync data for the following tables:" error.

Timeline:
This issue began on January 23rd at 02:30 AM UTC and was resolved on January 23rd at 08:30 AM UTC.

Cause:
The issue is happening due to the bug introduced on our end while we are rolling out the few new endpoints.

Resolution:
We have reverted these changes on our end and allowed the connections to sync.

MONITORING 3 days ago - at 01/23/2026 09:57AM

A fix has been implemented and we are monitoring the connectors.

IDENTIFIED 3 days ago - at 01/23/2026 08:34AM

We have identified that the issue is happening due to the bug introduced while adding the few new endpoints to the connector.

IDENTIFIED 3 days ago - at 01/23/2026 08:30AM

The issue has been identified and we are working to resolve it.

Latest Fivetran outages

Fivetran: Some Hubspot Connection Syncs are failing - about 6 hours ago

3rd Party: TikTok Connection Syncs Failing With Internal Timeout or Internal Connection Error With 5xxxx Error Code - about 19 hours ago

Customer.io connector failing with '500 Internal Server Error' for customer endpoint. - 5 days ago

Some Intercom connections are failing intermittently with Unauthorized access token error - 6 days ago

3rd Party: Taboola Connection Sync Failure (HTTP 403 Forbidden) - 8 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5450 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook