Outage in Fivetran

Fivetran: Multiple connection failures observed with error message: No such property isActive

Resolved Minor

January 27, 2026 - Started 1 day ago - Lasted 24 minutes
Official incident page

Incident Report

The issue has been identified and we are working to resolve it.

Components affected

Fivetran General Services

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 01/27/2026 12:35PM

Incident Summary

Issue: We identified a service interruption affecting multiple connectors and transformations. Impacted services encountered an error: "No such property isActive", which prevented successful data syncs.

Timeline: This incident began on Jan 27, 2026, at 11:44 UTC and was fully resolved on Jan 27, 2026, at 12:23 UTC.

Root Cause: The issue was traced to a scheduled maintenance and cleanup activity on our internal orchestration layer.

Resolution: We identified the problematic activity and immediately reverted the changes. All Fivetran services have been restored to normal operation.

MONITORING 1 day ago - at 01/27/2026 12:20PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 01/27/2026 12:15PM

The issue has been identified and we are working to resolve it.

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