Incident Summary
Issue: We identified a service interruption affecting multiple connectors and transformations. Impacted services encountered an error: "No such property isActive", which prevented successful data syncs.
Timeline: This incident began on Jan 27, 2026, at 11:44 UTC and was fully resolved on Jan 27, 2026, at 12:23 UTC.
Root Cause: The issue was traced to a scheduled maintenance and cleanup activity on our internal orchestration layer.
Resolution: We identified the problematic activity and immediately reverted the changes. All Fivetran services have been restored to normal operation.
A fix has been implemented and we are monitoring the results.
The issue has been identified and we are working to resolve it.
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