Outage in Fivetran

Fivetran: Few connectors failing to sync in AWS us-east-1 region with the error-Failed to get subscoped credentials

Resolved Minor

February 03, 2026 - Started about 19 hours ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified that the connectors syncing in the region AWS us-east-1 are failing with the error "Failed to get subscoped credentials: Rate exceeded (Service: Sts, Status Code: 400)".

Components affected

Fivetran General Services

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Latest Updates ( sorted recent to last )

RESOLVED about 17 hours ago - at 02/03/2026 02:00PM

We have resolved this incident.

MONITORING about 19 hours ago - at 02/03/2026 11:10AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 19 hours ago - at 02/03/2026 11:10AM

We have identified that the connectors syncing in the region AWS us-east-1 are failing with the error "Failed to get subscoped credentials: Rate exceeded (Service: Sts, Status Code: 400)".

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