This incident has been resolved. We have observed that instance rates are returning to normal levels, and affected connections are syncing successfully.
Incident Summary
Description:
We identified an issue with Oracle connections, which resulted in syncs failing with a 'ORA-00942: table or view does not exist' error.
Timeline:
This issue began on February 18th, at around 6:00 AM UTC and was resolved on February 18th, at around 8:45 AM UTC
Cause:
Recent code changes initiated queries to the sys.tabpart$ system table. Consequently, since the required grant was missing, all subsequent connection syncs resulted in failure.
Resolution:
Our engineering team have restored connection sync stability by reverting a recent code change. All systems are now operating normally.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
The issue has been identified and we are working to resolve it.
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