Outage in Fivetran

3rd Party: Some Box Connections are failing with HTTP "429 Too Many Requests" errors

Resolved Minor

February 24, 2026 - Started about 6 hours ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

Fivetran's Box connections experienced failures due to HTTP "429 Too Many Requests" errors caused by an incident on Box's platform. The issue affected Box data synchronization for 3.7 hours until Box resolved their underlying incident. Fivetran monitored the recovery as connections automatically resumed normal operation once Box's services were restored.

The issue has been identified and we are working to resolve it.

Components affected

Fivetran Box

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Latest Updates ( sorted recent to last )

RESOLVED about 2 hours ago - at 02/25/2026 03:30AM

We have resolved this incident.

MONITORING about 5 hours ago - at 02/25/2026 12:20AM

3rd Party: Box has resolved their incident. We are seeing connections recover, and we are monitoring as new sync runs trigger.

IDENTIFIED about 6 hours ago - at 02/24/2026 11:54PM

This issue is occurring due to an incident on Box's end.

More details are available on Box's status page: https://status.box.com/incidents/yb6gsksvbkzf.

We are monitoring Box's updates as they work through their incident.

IDENTIFIED about 6 hours ago - at 02/24/2026 11:50PM

The issue has been identified and we are working to resolve it.

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