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Outage in Fivetran

The Partner Built Destination and Connection Setup is failing with the "Operation timeout" error

Resolved Minor
March 03, 2026 - Started 4 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Fivetran experienced a 2.7-hour outage where Partner Built Destinations and Connections setup was failing with "Operation timeout" errors, affecting Destinations, Convex, PlanetScale, and Tracksuit components. The issue was caused by recent changes to the setup workflow, which were identified and reverted through a hotfix deployment. The incident was resolved when setup tests began completing successfully.

We identified an issue for the Partner Built Destinations and Connections where the setup is failing with the "Operation timeout" error.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 03/03/2026 02:50PM

This incident has been resolved. We have observed that the setup tests are successful.

Incident Summary
Description:
We identified an issue for the Partner Built Destinations and Connections where the setup is failing with the "Operation timeout" error.

Timeline:
This issue began on March 3rd 2026, at 10 AM UTC and was resolved on March 3rd 2026, at 2:30 PM UTC.

Cause:
Recent changes to the setup workflow caused the issue.

Resolution:
The changes have been reverted to ensure the setup is successful.

MONITORING 4 days ago - at 03/03/2026 02:09PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 03/03/2026 12:41PM

Recent changes to the setup workflow caused the issue. A hotfix is being deployed to resolve the issue.

IDENTIFIED 4 days ago - at 03/03/2026 12:10PM

We identified an issue for the Partner Built Destinations and Connections where the setup is failing with the "Operation timeout" error.

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