Outage in Fivetran
The Partner Built Destination and Connection Setup is failing with the "Operation timeout" error
Resolved MinorIncident Report
Summary AI Generated
Fivetran experienced a 2.7-hour outage where Partner Built Destinations and Connections setup was failing with "Operation timeout" errors, affecting Destinations, Convex, PlanetScale, and Tracksuit components. The issue was caused by recent changes to the setup workflow, which were identified and reverted through a hotfix deployment. The incident was resolved when setup tests began completing successfully.
We identified an issue for the Partner Built Destinations and Connections where the setup is failing with the "Operation timeout" error.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/03/2026 02:50PM
This incident has been resolved. We have observed that the setup tests are successful.
Incident Summary
Description:
We identified an issue for the Partner Built Destinations and Connections where the setup is failing with the "Operation timeout" error.
Timeline:
This issue began on March 3rd 2026, at 10 AM UTC and was resolved on March 3rd 2026, at 2:30 PM UTC.
Cause:
Recent changes to the setup workflow caused the issue.
Resolution:
The changes have been reverted to ensure the setup is successful.
MONITORING
about 2 months ago - at 03/03/2026 02:09PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 03/03/2026 12:41PM
Recent changes to the setup workflow caused the issue. A hotfix is being deployed to resolve the issue.
IDENTIFIED
about 2 months ago - at 03/03/2026 12:10PM
We identified an issue for the Partner Built Destinations and Connections where the setup is failing with the "Operation timeout" error.
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