Fivetran experienced a 2.7-hour outage where Partner Built Destinations and Connections setup was failing with "Operation timeout" errors, affecting Destinations, Convex, PlanetScale, and Tracksuit components. The issue was caused by recent changes to the setup workflow, which were identified and reverted through a hotfix deployment. The incident was resolved when setup tests began completing successfully.
This incident has been resolved. We have observed that the setup tests are successful.
Incident Summary
Description:
We identified an issue for the Partner Built Destinations and Connections where the setup is failing with the "Operation timeout" error.
Timeline:
This issue began on March 3rd 2026, at 10 AM UTC and was resolved on March 3rd 2026, at 2:30 PM UTC.
Cause:
Recent changes to the setup workflow caused the issue.
Resolution:
The changes have been reverted to ensure the setup is successful.
A fix has been implemented and we are monitoring the results.
Recent changes to the setup workflow caused the issue. A hotfix is being deployed to resolve the issue.
We identified an issue for the Partner Built Destinations and Connections where the setup is failing with the "Operation timeout" error.
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