Outage in Fivetran

3rd Party: Some HubSpot connections intermittently failing with "The requested resource does not exist" error

Resolved Minor

March 05, 2026 - Started 2 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Fivetran's HubSpot connector syncs were intermittently failing with "The requested resource does not exist" errors due to a third-party outage on HubSpot's infrastructure that affected certain API services. The issue lasted 1.4 hours from 10:30 AM to 12:10 PM UTC on March 5, 2026, impacting HubSpot data synchronization operations. HubSpot resolved the outage on their end, and Fivetran confirmed that connector sync success rates returned to normal levels without requiring any changes to their systems.

The issue has been identified and we are working to resolve it.

Components affected

Fivetran HubSpot

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 03/05/2026 01:29PM

This incident has been resolved. We observed connector sync success rates returning to normal levels, and HubSpot connector syncs are now running as expected.

Incident Summary:
Description:
We identified an issue where HubSpot connector syncs were failing with the error:
Endpoint [marketing_email] encountered an exception: "The requested resource does not exist."

Timeline:
The issue began on March 5, 2026, at 10:30 AM UTC and was resolved at 12:10 PM UTC.

Cause:
The issue was caused by a third-party outage on HubSpot's infrastructure.
HubSpot status page: https://status.hubspot.com/incidents/9szm40l2fq2s

Resolution:
HubSpot identified and resolved the issue on their end. No changes were required on our side.

MONITORING 2 days ago - at 03/05/2026 12:50PM

HubSpot has resolved the issue, and we are currently monitoring the results to ensure sync operations continue to run as expected.

IDENTIFIED 2 days ago - at 03/05/2026 12:31PM

The issue has been identified as a HubSpot outage that caused temporary unavailability of certain API services. As a result, affected connections experienced intermittent sync failures.

HubSpot has implemented a fix, and services are currently recovering.

For additional details, please refer to the HubSpot Status Page:
https://status.hubspot.com/incidents/9szm40l2fq2s

IDENTIFIED 2 days ago - at 03/05/2026 12:10PM

The issue has been identified and we are working to resolve it.

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