Fivetran experienced an 8-hour outage where destination setup tests were failing across all regions due to a faulty pull request that changed the token registration process for setup test jobs. Engineering identified the root cause, reverted the problematic changes, and deployed a hotfix to restore the original token registration model, after which destination setup tests resumed normal operation.
This incident has been resolved. We have observed that destination setup tests are now running successfully and operating as expected.
Incident Summary
Description:
We identified an issue impacting destination setup tests, causing them to fail across regions.
Timeline:
This issue began on 2026-03-10 at 02:40 UTC and was resolved on 2026-03-10 at 19:20 UTC.
Cause:
The issue was caused by a faulty pull request related to a new feature, which introduced changes to the token registration process used for setup test jobs.
Resolution:
Engineering identified the root cause and reverted the recent changes to restore the original token registration model. Following the revert and hotfix deployment, destination setup tests resumed functioning normally.
A fix has been implemented, and we are currently monitoring the results.
We have identified the root cause of the issue and are actively working on a hotfix to resolve it.
We are continuing to work on a fix for this issue.
The issue has been identified and we are working to resolve it.
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