Outage in Fivetran
3rd Party: Snapchat Ads connections are failing with error "500 Internal Server Error"
Resolved MinorIncident Report
Summary AI Generated
Fivetran's Snapchat Ads connections experienced failures with "500 Internal Server Error" messages for approximately 1 hour on March 18, 2026, due to an intermittent issue with a third-party API service. The issue was automatically resolved on the third-party side without requiring any changes from Fivetran, and sync success rates returned to normal levels.
The issue has been identified and we are working to resolve it.
Components affected
Fivetran Snapchat AdsTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/18/2026 06:49AM
This incident has been resolved. We observed that Snapchat Ads connection sync success rates have returned to normal levels, and syncs are now running as expected.
Description:
We identified an issue where Snapchat Ads connections started failing with error "500 Internal Server Error"
Timeline:
The issue began on March 18, 2026, at 04:03 UTC and was resolved on March 18th, 2026, at 05:01 UTC.
Cause:
The issue was caused by an intermittent issue with a third-party API service that resulted in 500 errors.
Resolution:
No changes were required on our side. The issue was automatically resolved on the third-party side, and syncs are back to normal.
MONITORING
about 1 month ago - at 03/18/2026 06:13AM
We experienced an intermittent issue with a third-party API service that resulted in 500 errors. Connections are now recovering, and we are continuing to closely monitor sync performance.
IDENTIFIED
about 1 month ago - at 03/18/2026 05:50AM
The issue has been identified and we are working to resolve it.
Latest Fivetran outages
3rd Party: Multiple Quickbooks connections sync failed - about 23 hours ago
Some syncs are failing starting at 8AM Pacific time. - 4 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
