Outage in Fivetran

Some itunes_connect Connections Failing Due to Intermittent Apple App Store Connect Reporter Unavailability

Resolved Minor

March 22, 2026 - Started 14 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Fivetran's iTunes Connect connections experienced sync failures with "Unknown failure" errors due to intermittent unavailability of Apple's App Store Connect Reporter API. The issue lasted approximately 1 hour from 06:17 to 07:14 UTC on March 22, 2026, and was caused by a temporary API failure on Apple's side. The problem resolved automatically when Apple's App Store Connect Reporter became available again, allowing syncs to resume normal operation.

We identified an issue with the itunes_connect Connections where sync is failing with the "Unknown failure" error.

Components affected

Fivetran General Services

Need to monitor Fivetran outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 14 days ago - at 03/22/2026 08:40AM

Description:
We identified an issue with Apple App Store Connect that caused sync failures due to intermittent unavailability of the App Store Connect Reporter.

Timeline:
This issue began on 22 March 2026 at 06:17 UTC and was resolved on 22 March 2026 at 07:14 UTC.

Cause:
The issue was caused by a temporary API failure on the App Store Connect side.

Resolution:
The App Store Connect Reporter is now available, and syncs are succeeding normally.

IDENTIFIED 14 days ago - at 03/22/2026 07:40AM

We identified an issue with the itunes_connect Connections where sync is failing with the "Unknown failure" error.

Latest Fivetran outages

Awin connection syncs are failing with 500 internal server error for transaction endpoint - about 17 hours ago

Fivetran: SQL Server TELEPORT and Epic CSA Connector POTENTIAL Failures Due to Unsupported Type in VIEW tables - 2 days ago

3rd Party: Multiple Twitter Ads connections are failing with an HTTP 500 Internal Server Error - 3 days ago

Some Reddit Ads connections are failing with an HTTP 500 Internal Server error - 3 days ago

3rd Party: Delay in log delivery in customer's external log due to an issue with our external logging services - 4 days ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook