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Outage in Fivetran

Fivetran: Fivetran REST API Failing with 404 Errors

Resolved Minor
March 26, 2026 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

The Fivetran REST API experienced an issue where certain endpoint calls failed with 404 errors for 3.9 hours on March 26, 2026. The problem was caused by a recent change made by Fivetran, which was subsequently reverted to restore normal API functionality. The incident was fully resolved with error rates returning to normal levels.

The issue has been identified and we are working to resolve it.
Components affected
Fivetran API

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/26/2026 08:25AM

This incident has been resolved. We have observed that error rates have returned to normal levels, and the service is operating as expected.

Incident Summary
Description:
We identified an issue with the Fivetran REST API that caused certain endpoint calls to fail with a 404 error.

Timeline:
The issue began on 26/03/2026 at 03:34 UTC and was resolved on 26/03/2026 at 06:55 UTC.

Cause:
The issue was caused by a recent change on our end.

Resolution:
The change was reverted, restoring normal API functionality.

MONITORING about 1 month ago - at 03/26/2026 07:05AM

We have deployed a fix for the issue causing 404 errors in the Fivetran REST API.

We will continue to monitor the service to ensure normal operation.

If you continue to experience any issues, please reach out to our Support Team.

IDENTIFIED about 1 month ago - at 03/26/2026 06:47AM

We have identified the root cause of the issue causing 404 errors in the Fivetran REST API and are actively working on a fix. We will continue to share updates as we make progress.

IDENTIFIED about 1 month ago - at 03/26/2026 05:47AM

We are continuing to investigate the root cause of the issue. Our Engineering team is actively working to identify the underlying problem and will share further updates as more information becomes available.

The team is also reviewing recent changes to determine if they may have contributed to the issue.

IDENTIFIED about 1 month ago - at 03/26/2026 04:35AM

The issue has been identified and we are working to resolve it.

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