Outage in Fivetran
Fivetran: PostgreSQL Connections Using RDS Proxy Are Failing with the Error: The source database does not support a provided lock_timeout parameter
Resolved MinorIncident Report
Summary AI Generated
Fivetran experienced an issue where PostgreSQL connections using RDS Proxy were failing due to an unsupported lock_timeout parameter error. The incident affected General Services, Google Cloud SQL for PostgreSQL, and PostgreSQL components. The issue was identified and resolved after 1.9 hours of service disruption.
The issue has been identified and we are working to resolve it.
Components affected
Fivetran General Services Fivetran Google Cloud SQL for PostgreSQL Fivetran PostgreSQLTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/26/2026 08:10AM
We have resolved this incident.
IDENTIFIED
about 1 month ago - at 03/26/2026 06:24AM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 1 month ago - at 03/26/2026 06:20AM
The issue has been identified and we are working to resolve it.
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