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Outage in Fivetran

Fivetran: PostgreSQL Connections Using RDS Proxy Are Failing with the Error: The source database does not support a provided lock_timeout parameter

Resolved Minor
March 26, 2026 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Fivetran experienced an issue where PostgreSQL connections using RDS Proxy were failing due to an unsupported lock_timeout parameter error. The incident affected General Services, Google Cloud SQL for PostgreSQL, and PostgreSQL components. The issue was identified and resolved after 1.9 hours of service disruption.

The issue has been identified and we are working to resolve it.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 03/26/2026 08:10AM

We have resolved this incident.

IDENTIFIED 2 days ago - at 03/26/2026 06:24AM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 03/26/2026 06:20AM

The issue has been identified and we are working to resolve it.

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