Outage in Fivetran
Fivetran: Few Pipedrive connections are failing with the Null exception.
Resolved MinorIncident Report
Summary AI Generated
Fivetran experienced an issue with Pipedrive connections where syncs were failing due to a null pointer exception in the date handling code. The problem was caused by a configuration issue that affected existing connections and lasted approximately 5 hours and 14 minutes. Fivetran applied a fix to improve error handling and prevent the issue from recurring.
The issue has been identified and we are working to resolve it.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 16 hours ago - at 03/31/2026 04:47PM
Description:
We identified an issue affecting the Pipedrive connection, which resulted in syncs failing with Null exception: Cannot invoke "java.time.temporal.Temporal.until(java.time.temporal.Temporal, java.time.temporal.TemporalUnit)" because "startInclusive" is null
Timeline:
This issue began on March 31, 2026 at 11:06 UTC and was resolved on March 31, 2026 at 16:20 UTC.
Cause:
A configuration issue impacted existing connections.
Resolution:
Applied a fix to improve handling and prevent the issue.
MONITORING
about 16 hours ago - at 03/31/2026 04:15PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 17 hours ago - at 03/31/2026 03:40PM
The issue has been identified and we are working to resolve it.
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