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Outage in Fivetran

3rd Party: Delay in log delivery in customer's external log due to an issue with our external logging services

Resolved Minor
April 01, 2026 - Started about 7 hours ago - Lasted 41 minutes
Official incident page

Incident Report

Summary AI Generated

Fivetran experienced delays in log delivery to customers' external logging systems due to an outage in the Splunk Log API, which caused a buildup of messages in Fivetran's internal queue and impacted delivery across other logging services. The team deployed a fix to prevent delays to other logging services while Splunk resolved their API issue. The incident lasted 41 minutes and was fully resolved on April 1, 2026, at 02:19 UTC.

The issue has been identified and we are working to resolve it.
Components affected
Fivetran General Services

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Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 04/01/2026 02:19AM

This incident has been resolved.

Incident Summary

Description:
We identified an issue causing delays in log delivery to customers’ external logging systems.

Timeline:
The issue began on April 1, 2026, at 00:20 UTC and was resolved on April 1, 2026, at 02:40 UTC

Cause:
An outage in the external logging API “Splunk Log” caused a buildup of log messages in our internal queue, impacting both Splunk log delivery and other external logging services.

Resolution:
We deployed a fix to prevent delays to other logging services. The issue has also been resolved on Splunk’s end.

MONITORING about 7 hours ago - at 04/01/2026 01:50AM

There is an outage in the external logging API “Splunk Log,” causing delays. Splunk has also reported this incident on their status page: https://status.splunkcloud.com/

This resulted in a buildup of Splunk log messages in our internal queue, impacting log delivery across other logging services. The team has deployed a fix to prevent delays to other logging services. The Splunk issue also appears to be resolved, and we are actively monitoring the system.

IDENTIFIED about 7 hours ago - at 04/01/2026 01:40AM

The issue has been identified and we are working to resolve it.

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