Outage in Fivetran

Fivetran: SQL Server TELEPORT and Epic CSA Connector POTENTIAL Failures Due to Unsupported Type in VIEW tables

Resolved Minor

April 02, 2026 - Started about 8 hours ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

A recent deployment caused SQL Server (Teleport) and Epic CSA connectors to fail with a "SYSNAME" data type error when processing VIEW tables. The issue affected data syncs for these connectors for 3.6 hours until the problematic deployment was rolled back and a hotfix was applied to restore normal operations.

We identified a potential issue affecting the SQL Server (Teleport) and Epic CSA connectors, where syncs are failing with the following error. The action failed after 1 attempt(s), the failures were:1) java.lang.IllegalArgumentException: No enum constant com.fivetran.integrations.sql_server.connector.schema.SqlServerType.SYSNAME

Components affected

Fivetran SQL Server Fivetran Epic Clarity

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Latest Updates ( sorted recent to last )

RESOLVED about 4 hours ago - at 04/02/2026 09:22PM

This incident has been resolved.

Incident Summary

Description:

We identified an issue affecting the SQL Server (Teleport) and Epic CSA connectors, where syncs were failing with the following error:

java.lang.IllegalArgumentException: No enum constant com.fivetran.integrations.sql_server.connector.schema.SqlServerType.SYSNAME

Timeline:

The issue began on April 2, 2026, at 15:07 UTC and was resolved on April 2, 2026, at 20:49 UTC.

Cause:

A recent deployment introduced an issue impacting views in the Epic CSA and SQL Server (Teleport) connectors.

Resolution:

The deployment was rolled back, and a hotfix was applied, restoring normal operations.

MONITORING about 4 hours ago - at 04/02/2026 09:03PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 7 hours ago - at 04/02/2026 06:37PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 8 hours ago - at 04/02/2026 05:45PM

We identified a potential issue affecting the SQL Server (Teleport) and Epic CSA connectors, where syncs are failing with the following error.

The action failed after 1 attempt(s), the failures were:1) java.lang.IllegalArgumentException: No enum constant com.fivetran.integrations.sql_server.connector.schema.SqlServerType.SYSNAME

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