3rd Party: X Ads and X Organic Performance Degradation

Our team continues to work with X to address all known issues. We are closely monitoring the situation. We will continue to provide updates as soon as new information becomes available.

Next Expected Update: Monday, May 18, 2026

We are continuing to observe HTTP 500 Internal Server Errors across both the X Ads and X Organic connectors. As a result, data ingestion for those endpoints is currently being skipped to avoid further processing failures. You will notice an alert on your dashboard for the same.

However, we are no longer receiving empty reports for most report types. This issue currently persists only for ORGANIC_TWEET_REPORT. We are actively working with the X support team to resolve the remaining API issues.

If you have started seeing the latest data in your reports tables and no longer see the "Stats Report Server Error" alert on your dashboard, you may perform a full resync to backfill any missing historical data.

X's async reporting API has been intermittently returning empty or zero-value data and experiencing a higher rate of Internal Server errors since approximately April 9, 2026. This affects all report tables in the Twitter Ads and Twitter Organic connectors.

We have reported this issue to X Corp and are actively working with them toward a resolution.