Fivetran's Qualtrics connector experienced intermittent sync failures for 8.3 hours due to HTTP 400 Bad Request errors on the TransactionBatches endpoint, caused by a third-party issue. The incident affected Qualtrics data synchronization services. Fivetran implemented a fix and resolved the issue after coordinating with third-party support and exploring workarounds.
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We have resolved this incident.
A fix has been implemented from our end and we are monitoring the results.
Syncs are intermittently failing with a "HTTP 400 Bad Request" error for the "TransactionBatches" endpoint due to an issue on the third-party side. We have reached out to third-party support for more details on these failures.
We are also exploring possible workarounds to mitigate the issue in the meantime.
The issue has been identified and we are working to resolve it.
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