Outage in Flatfile

Portal 3.0 - Degraded Performance

Resolved Minor

February 27, 2024 - Started 11 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are seeing slow performance on Portal 3.0 right now, and are investigating to determine what is going on. Portal 2.0 and Platform should not be affected.

Components affected

Flatfile End User-Facing Component Flatfile API

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 02/27/2024 10:13PM

The degraded performance should now be resolved. We'll continue to monitor to ensure it does not return.

INVESTIGATING 11 months ago - at 02/27/2024 09:30PM

We are seeing slow performance on Portal 3.0 right now, and are investigating to determine what is going on. Portal 2.0 and Platform should not be affected.

Latest Flatfile outages

Users are unable to Import Files - 27 days ago

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Authentication Services Outage - about 2 months ago

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