Outage in Flatfile

Sheet Count Events Stuck

Resolved Minor
July 12, 2024 - Started 6 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are seeing issues with some features that rely on the sheet:counts-updated event not receiving that event. This is notably affecting action constraints. We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/12/2024 11:17PM

The incident has been resolved and we are continuing to monitor

INVESTIGATING 6 months ago - at 07/12/2024 08:41PM

We are continuing to see some, but not all, of these events fail. Again, most notably affecting action constraints. We are actively investigating this issue!

MONITORING 6 months ago - at 07/12/2024 07:33PM

We have implemented a fix and are monitoring event delivery

INVESTIGATING 6 months ago - at 07/12/2024 05:57PM

We are seeing issues with some features that rely on the sheet:counts-updated event not receiving that event. This is notably affecting action constraints. We are currently investigating this issue.

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