Fleetcor Transactions Posting Delays

This incident has been resolved.

Fleetcor continues to work on backfilling the data. New transactions should be coming in as expected daily, but the historical transactions that would have settled between Dec. 27, 2024 and Jan. 6, 2025 are still not all in Fleetio at this time.

Fleetcor has implemented a fix, but they are still in the process of uploading the backdated transactions. We will provide an update here once those transactions have posted to Fleetio.

Fleetcor has identified the issue with their systems, it is affecting all Fleetcor integration partners. They are currently working on a fix. Estimated completion is Sunday, January 12th.

Our engineers have discovered delays in Fleetcor Transactions posting to Fleetio. It appears to be due to an issue with Fleetcor's systems. We are waiting for Fleetcor to address this issue on their end. Transactions that would have settled between the dates of Dec. 27, 2024 and Jan. 6, 2025 have not yet appeared in Fleetio. We expect these transactions to appear shortly, but they have not posted to Fleetio yet. Transactions that had already settled before Dec. 27 or after Jan. 6 and going forward have all posted to Fleetio properly.