Flexera One - IT Asset Management - EU - Inventory Data Processing Delayed

All backlogs in the EU region have been cleared. Real-time inventory processing has been fully restored, and this incident is now resolved.

We are close to reaching normal operations as the backlog of inventory files continues to decrease steadily. Teams are assessing the remaining workload to ensure a seamless transition back to real-time inventory processing. Updates will follow as we continue making progress.

We are continuing to make steady progress in clearing the backlog. Our teams are closely monitoring the situation to ensure the resumption of real-time inventory processing. Further updates will be provided as progress continues.

The backlog of inventory files is steadily decreasing, with significant progress observed. We continue to monitor the situation closely to ensure the timely restoration of inventory processing. Further updates will be provided as progress continues.

Incident Description: We are currently addressing an issue impacting inventory data processing for IT Asset Management (ITAM) services in the EU region. While the system remains accessible, inventory data uploads have been delayed, which may affect the availability of updated inventory information.

Priority: P2

Our technical teams identified that a key processing service was halted. The service has been restarted, and inventory data processing has resumed. A backlog of data is currently being cleared at a steady rate.

We are actively monitoring the situation and will provide further updates as progress continues.