Outage in Flexera
Flexera One- IT Asset management - EU & APAC - PROD Reconcile failures
Resolved MinorIncident Report
Summary AI Generated
Flexera One IT Asset Management customers in the EU and APAC regions experienced reconcile job failures following a recent production release. The issue affected inventory upload processes and prevented customers from completing reconciliation tasks. The technical teams identified the root cause and deployed a hotfix, with subsequent reconcile runs completing successfully and no additional failures observed after the fix.
Incident Description: We are investigating an issue affecting Flexera One IT Asset Management customers in the EU & APAC regions where, following a recent production release, reconcile jobs have been failing for multiple customers.
Priority: P2
Restoration Activity: Our technical teams are actively investigating the issue and have identified the primary cause. Subsequent reconcile runs for customers who encountered errors are expected to complete successfully. In parallel, teams are deploying a hotfix to prevent the issue from impacting customers who have not yet completed their first reconcile following the recent release.
Components affected
Flexera IT Asset Management - EU Inventory UploadTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/27/2026 01:33PM
Following the hotfix deployment, no additional customer reconcile failures have been observed. After an extended monitoring period and validation of platform behavior, the issue is now being declared as resolved.
MONITORING
2 days ago - at 05/27/2026 11:18AM
The hotfix has been deployed, and our teams are currently monitoring the services to ensure resolution.
IDENTIFIED
2 days ago - at 05/27/2026 11:04AM
Incident Description: We are investigating an issue affecting Flexera One IT Asset Management customers in the EU & APAC regions where, following a recent production release, reconcile jobs have been failing for multiple customers.
Priority: P2
Restoration Activity: Our technical teams are actively investigating the issue and have identified the primary cause. Subsequent reconcile runs for customers who encountered errors are expected to complete successfully. In parallel, teams are deploying a hotfix to prevent the issue from impacting customers who have not yet completed their first reconcile following the recent release.
Latest Flexera outages
Snow Atlas- APAC- Error 500 - internal server error - about 15 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
