Flexera One - IT asset management- EU - Intermittent Black/Pink screen error

Incident Description: Our teams earlier detected an intermittent issue that affected a subset of customers using Flexera One IT Asset Management in the EU environment. Affected customers may have intermittently experienced missing ITAM menu items, blank or pink error screens, or difficulty loading ITAM pages, while other Flexera One modules remained accessible. Priority: P2 Impact Start: September 10, 2026 , 2:00 AM PDT Impact End: September 10, 2026 , 6:00 AM PDT Resolution: The issue self-resolved, and affected customers regained access to ITAM functionality. Our technical teams monitored the environment and confirmed that error levels decreased and the service returned to a stable state. Next Actions: Our teams will continue to investigate the underlying root cause for the issue and further details will be shared via a post mortem report.