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Outage in Flexera

Spot- Push notifications errors

Resolved Major
September 29, 2026 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

**Flexera Spot – Push Notification Errors** On September 29, 2026, Flexera experienced a 48-minute incident affecting the Spot API's event notification service across multiple production environments, causing delays and failures in v2 event notifications delivered via email, webhooks, Slack, and other channels. Core platform functionality and event data remained intact and accessible through the Flexera One console and API throughout the incident. The technical team identified and resolved the issue, confirming full service stability with no further errors or recurrence.

Incident Description: We are investigating an issue affecting the event notification service across multiple production environments. Customers may experience delays or failures when receiving v2 event notifications, including notifications delivered through email, webhooks, Slack, and other supported channels. Events continue to be recorded and remain accessible through the Flexera One console and API. There is currently no indication that core platform functionality or event data has been impacted. Priority: P2 Restoration Activity: Our technical teams have identified the issue and implemented service recovery actions. Monitoring indicates that error rates are decreasing, and teams are continuing to validate service stability and assess the full scope of the impact. Further updates will be provided as the investigation and recovery efforts progress.
Components affected
Flexera Spot API

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RESOLVED 3 days ago - at 09/29/2026 11:53AM

After closely monitoring the services to confirm stability, our teams observed no further errors or recurrence of the issue. This incident is now resolved.

INVESTIGATING 3 days ago - at 09/29/2026 11:08AM

Incident Description: We are investigating an issue affecting the event notification service across multiple production environments. Customers may experience delays or failures when receiving v2 event notifications, including notifications delivered through email, webhooks, Slack, and other supported channels.
Events continue to be recorded and remain accessible through the Flexera One console and API. There is currently no indication that core platform functionality or event data has been impacted.

Priority: P2

Restoration Activity: Our technical teams have identified the issue and implemented service recovery actions. Monitoring indicates that error rates are decreasing, and teams are continuing to validate service stability and assess the full scope of the impact. Further updates will be provided as the investigation and recovery efforts progress.

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