Outage in Flexera
Flexera One - SaaS Manager - EU - Service Disruption
Resolved MajorIncident Report
Summary AI Generated
Flexera One SaaS Manager in the EU region experienced a 2.4-hour disruption where customers were unable to load the Managed Applications landing page. The root cause was a database configuration issue that prevented a supporting service from starting. Flexera resolved the incident by rebuilding the affected database configuration and restoring dependent services, with all other SaaS Manager functionality and non-EU regions remaining unaffected throughout.
Incident Description:
We are investigating an issue affecting the Managed Applications page within SaaS Manager in the EU region.
Business Impact:
Customers may be unable to load the Managed Applications landing page. Other SaaS Manager functionality remains accessible. The issue is currently isolated to the EU region, with no impact identified in other regions.
Restoration Activity:
Our technical teams are actively investigating and working to restore normal functionality. Further updates will be provided as more information becomes available.
Components affected
Flexera IT Asset Management - EU SaaS ManagerTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/29/2026 04:16PM
Investigation identified a database configuration issue that prevented a supporting service from starting successfully, resulting in the Managed Applications page being unavailable in the EU region.
Our technical teams rebuilt the affected database configuration and restored the dependent services. The Managed Applications page is now accessible and functioning normally. Other SaaS Manager functionality remained available, and no impact was identified in other regions.
The incident is now resolved.
INVESTIGATING
3 days ago - at 10/29/2026 01:54PM
Incident Description:
We are investigating an issue affecting the Managed Applications page within SaaS Manager in the EU region.
Business Impact:
Customers may be unable to load the Managed Applications landing page. Other SaaS Manager functionality remains accessible. The issue is currently isolated to the EU region, with no impact identified in other regions.
Restoration Activity:
Our technical teams are actively investigating and working to restore normal functionality. Further updates will be provided as more information becomes available.
Latest Flexera outages
Spot - AWS - Service Disruption - 2 days ago
Flexera One - Technopedia - Content Update Delays - 5 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
