Outage in Flock Safety
SMS messages for MFA not getting delivered
Resolved Minor
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Outage Details
Components affected
Flock Safety Admin Portal Flock Safety PD Tool Flock Safety Restful API Flock Safety Auth0 User AuthenticationLatest Updates ( sorted recent to last )
This incident has been resolved.
Twilio has narrowed it down to only users on the Onvoy Spectrum Mobile Network and is working to resolve the issue. Most users should not be affected, but users on that network might have trouble receiving SMS short codes for MFA. https://status.twilio.com/
Our SMS provider Twilio has identified the network responsible and is working to resolve the issue.
https://status.twilio.com/
Our SMS provider Twilio (https://status.twilio.com/) is currently experiencing issues delivering short code messages. This prevents users with SMS MFA enabled from logging in.
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