Outage in FloQast

Application/Refresh Slowness

Resolved Minor
October 03, 2022 - Started about 3 years ago - Lasted about 21 hours
Official incident page

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Outage Details

We are currently investigating reports of slow Refreshes within the application. Updates will be posted here as the investigation by Engineering progresses!
Components affected
FloQast Reconciliations
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 10/03/2022 11:06PM

Database updates have been completed and FloQast engineering believes that performance should be normalized at this time. If any further delays in Refresh or other functionality are observed, please contact support@floqast.com for continued investigation!

IDENTIFIED about 3 years ago - at 10/03/2022 08:37PM

FloQast is continuing to work with our database provider to improve performance. Intermittent 502/503 Bad Gateway errors may have intermittently occurred while upgrades were being deployed.

INVESTIGATING about 3 years ago - at 10/03/2022 07:19PM

FloQast engineering is continuing to investigate, and our database provider has been engaged to resolve delays and failed connections within the database.

INVESTIGATING about 3 years ago - at 10/03/2022 04:05PM

We are currently investigating reports of slow Refreshes within the application. Updates will be posted here as the investigation by Engineering progresses!

Latest FloQast outages

Unexpected Errors Throughout the App - 9 days ago
Errors Loading Reconciliations and Folders pages - 23 days ago
Error Loading Checklist Pages - 26 days ago
Errors Accessing Reconciliations Page in the Admin Settings - about 1 month ago
403 Forbidden error message on loading application - about 1 month ago

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