Outage in FloQast

Errors Loading Reconciliations and Folders pages

Resolved Major
September 15, 2025 - Started 1 day ago - Lasted 18 minutes
Official incident page

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Outage Details

Customers are currently receiving "We're sorry—something went wrong" error messages when loading the Reconciliations and Folders pages, making those pages unavailable.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/15/2025 04:20PM

We have released the fix for this issue, and the Folders and Reconciliations pages are now loading successfully. We are continuing to monitor to ensure successful performance, and a root cause analysis will be posted here once it is available.

IDENTIFIED 1 day ago - at 09/15/2025 04:14PM

The cause of the errors has been identified, and we are working on a fix. We can also confirm that this outage is only impacting customers on our US Database; the EU and APAC databases are not affected.

INVESTIGATING 1 day ago - at 09/15/2025 04:04PM

Customers are currently receiving "We're sorry—something went wrong" error messages when loading the Reconciliations and Folders pages, making those pages unavailable.

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