Outage in FloQast
Errors Loading Reconciliations and Folders pages
Resolved MajorIncident Report
Customers are currently receiving "We're sorry—something went wrong" error messages when loading the Reconciliations and Folders pages, making those pages unavailable.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/15/2025 04:20PM
We have released the fix for this issue, and the Folders and Reconciliations pages are now loading successfully. We are continuing to monitor to ensure successful performance, and a root cause analysis will be posted here once it is available.
IDENTIFIED
about 2 months ago - at 09/15/2025 04:14PM
The cause of the errors has been identified, and we are working on a fix. We can also confirm that this outage is only impacting customers on our US Database; the EU and APAC databases are not affected.
INVESTIGATING
about 2 months ago - at 09/15/2025 04:04PM
Customers are currently receiving "We're sorry—something went wrong" error messages when loading the Reconciliations and Folders pages, making those pages unavailable.
Latest FloQast outages
Issue Fetching GL Balances from Quickbooks Online - 9 days ago
Unexpected Errors Throughout the App - about 1 month ago
Error Loading Checklist Pages - about 2 months ago
Errors Accessing Reconciliations Page in the Admin Settings - 2 months ago
403 Forbidden error message on loading application - 2 months ago
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